TERMS.
The short version: the price you approved is the price on the invoice. The rest is detail.
THE QUOTE IS THE PRICE
The price per guest we send you in writing is the price on the invoice. If the menu changes after you approve it, we stop and you approve the difference in writing before we order.
HEADCOUNT AND LAST-MINUTE
Your final headcount is due seven days before the event, and that is the number you pay for. An order placed inside 48 hours is +20% and a holiday is +30%. You are told that on the phone, before anything is cooked.
PAYMENT
Card or bank transfer. Weddings and events over 60 guests pay a 25% deposit to hold the date, the rest after the event. Rentals are itemized on the quote and approved by you first.
ALLERGIES
Tell us every allergy with the headcount. Allergy plates are cooked and labeled separately, but our kitchen handles nuts, gluten, dairy and shellfish, and we say so on every quote.
CANCELLATION
Cancel free until fourteen days before. Inside fourteen days the deposit is kept, and inside 48 hours the food already bought is charged.
COMPLAINTS
Call the owner directly at +1 (804) 555-0153, or write to orders@kettlebrookcatering.com. We answer within two business days.
Last updated: September 2026, Kettlebrook Catering Co., Virginia